Shipping Information
How Long Before We Ship
In-stock items will ship the same day as your order, or the following day depending on the time the order is received.
Backorders
Out-of-stock and special order items typically take 6 to 8 weeks to build and ship. Please feel free to contact us if you would like to have an estimated lead time on any out-of-stock items.
In the event that your order contains an in-stock and an out-of-stock or special order item; we will typically ship the item(s) we have in-stock, and then ship the remaining item(s) once they have been manufactured.
If you prefer, we can ship the entire order together once the out-of-stock items or special order items are available. Just let us know when ordering to ship the order "Complete".
Prices
We do our best to maintain price stability, but we reserve the right to change prices without notice.
Shipping Rates
Delivery rates are based on the size and weight of the package, the destination address, and shipping method.
Continental U.S. Ground Shipments
Most of our products are shipped via UPS Ground. UPS Ground service typically takes between 1 to 3 days to the West Coast states, 3 to 4 days to the other Western states, 4 to 5 days to the Mid-West states, and 5 to 7 days to the Eastern states.
Will Call - Warehouse Pickup
If you're in Southern California you can pick up your order at our warehouse. We will call you to let you know when your order is ready for pickup.
Hawaii, Alaska, and Puerto Rico Shipments
We ship regularly to Hawaii, Alaska, and Puerto Rico via UPS, FedEx, and USPS.
International Shipments
International shipments will be shipped via FedEx or USPS. You as the buyer will be liable for any customs, duties, taxes, import fees, etc. We do not refund shipping fees for unclaimed or undeliverable packages. All International sales are final.
Additional Handling Surcharge
A package with the longest side exceeding 48 inches or second-longest side exceeding 30 inches is subject to an additional handling surcharge.
Need to Ship to an Alternate Address
We can ship to your order directly to your restoration shop or mechanic for no additional fee.
Shortages or Defective Items
If you find any discrepancies (i.e., shortages, wrong part, manufacturing defect etc.) with your order, please call us right away.
Damage Claims
Please inspect your shipment upon delivery. It is the responsibility of the shipping carrier (FedEx, UPS, USPS, etc.) to deliver the merchandise in good condition. If you receive a package that has been damaged in transit have the driver document it on their delivery sheet. Please call us right away, and we will assist you with filing a damage claim with the carrier. We will do our best to make things right for you.